Privacy Policy
Last Updated: March 15, 2026
This Privacy Policy describes how Aspen Nest LLC ("Aspen Nest," "we," "us," or "our") collects, uses, and discloses information about you when you visit or make a purchase through www.aspennesthome.com ("Site"), interact with us on social media, communicate with us via email, phone, or text, or otherwise engage with our products and services (collectively, the "Services").
We may update this Privacy Policy from time to time. If we make changes, we will revise the "Last Updated" date above. We encourage you to review this Privacy Policy periodically. By continuing to use the Services after changes are posted, you agree to the updated Privacy Policy.
If you are a Colorado resident, please see the Your Colorado Privacy Rights section below. If you are a California resident, please see the Your California Privacy Rights section.
1. Information We Collect
Information You Provide to Us
We collect information you provide directly to us, including when you create an account, place an order, request a swatch or sample, sign up for our email list, contact customer support, leave a product review, or otherwise communicate with us. This information may include your name, email address, phone number, shipping and billing address, payment information, and any other details you choose to share.
Payment transactions are processed by third-party payment processors (such as Shopify Payments, PayPal, or other providers offered at checkout). We do not directly store your full credit card number. Our payment processors handle your payment information in accordance with their own privacy policies and applicable payment industry standards.
Information We Collect Automatically
When you access or use our Services, we automatically collect certain information, including:
- Device and Usage Information. We collect information about the device and browser you use to access the Site, including your IP address, operating system, browser type, device identifiers, referring URLs, pages viewed, links clicked, access times, and general browsing activity on the Site.
- Transaction Information. When you make a purchase, we collect details about the transaction, such as the products ordered, purchase price, date of purchase, and delivery information.
- Cookies and Tracking Technologies. We and our service providers use cookies, pixels, web beacons, and similar technologies to collect information about your interactions with the Site. Cookies are small data files placed on your device that help us improve the Site, remember your preferences, understand how visitors use the Site, and deliver relevant advertising. See the "Your Choices" section below for information on managing cookies.
Information from Third Parties
We may receive information about you from third parties, including advertising networks, analytics providers, social media platforms, and marketing partners. This may include demographic data, browsing behavior, and information used to personalize advertisements.
Information We Derive
We may generate inferences about you based on the information we collect, such as your product preferences, approximate geographic location based on your IP address, or likelihood of interest in certain products.
2. How We Use Your Information
We use the information we collect to operate and improve our business, including to:
- Process and fulfill your orders, including shipping, delivery, and returns
- Communicate with you about your orders, account, and customer service inquiries
- Send you marketing communications, such as promotional emails and product announcements, where you have opted in or where otherwise permitted by law
- Personalize your experience on the Site, including product recommendations
- Deliver targeted advertising on third-party platforms such as Meta (Facebook and Instagram), Google, TikTok, and Pinterest
- Analyze Site traffic, usage trends, and customer behavior to improve our products and Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activity
- Comply with legal obligations and enforce our Terms and Conditions
- Carry out any other purpose described to you at the time the information was collected
3. How We Share Your Information
We do not sell your personal information for monetary consideration. We may share your information in the following circumstances:
- Service Providers. We share information with third-party vendors who perform services on our behalf, including website hosting (Shopify), email marketing (Klaviyo), payment processing, shipping and delivery, analytics, and advertising. These providers are contractually required to use your information only to perform services for us and in accordance with this Privacy Policy.
- Advertising Partners. We work with advertising platforms, including Meta, Google, TikTok, and Pinterest, to deliver targeted advertisements. These partners may collect or receive identifiers (such as cookies, device IDs, or hashed email addresses), browsing activity, and purchase data through pixels and similar technologies on our Site. Under certain state privacy laws, this sharing of data for targeted advertising purposes may be considered a "sale" of personal information.
- Legal and Safety Purposes. We may disclose your information if we believe it is required by law, regulation, legal process, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of Aspen Nest, our customers, or others.
- Business Transfers. If Aspen Nest is involved in a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction.
- With Your Consent. We may share your information for other purposes with your consent or at your direction.
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
4. Advertising and Analytics
We use third-party analytics and advertising services to understand how visitors use the Site and to deliver relevant advertisements to you across the internet. These services may use cookies, pixels, and similar technologies to collect information about your browsing behavior on our Site and other websites.
For more information about interest-based advertising, or to opt out of having your browsing information used for targeted advertising, you may visit www.aboutads.info/choices or www.networkadvertising.org/choices.
You may also adjust your advertising preferences directly on the platforms where you see our ads, such as through Meta's ad preferences, Google's ad settings, or similar tools offered by other platforms.
5. Cookies and Tracking Technologies
We use the following types of cookies and tracking technologies:
- Essential Cookies. Required for the Site to function, including shopping cart functionality, checkout, and account authentication.
- Analytics Cookies. Help us understand how visitors interact with the Site by collecting information about pages visited, time spent on the Site, and other browsing behavior. We may use services such as Google Analytics for this purpose.
- Marketing Cookies. Used to deliver advertisements relevant to your interests and to measure the effectiveness of our advertising campaigns. These cookies may be placed by our advertising partners, including Meta Pixel, Google Ads, TikTok Pixel, and Pinterest Tag.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect the functionality of the Site.
6. Children
The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at support@aspennesthome.com and we will promptly delete it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to process transactions, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed for these purposes, we will delete or de-identify it in accordance with our data retention practices.
9. Your Choices
- Marketing Communications. You may opt out of promotional emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us at support@aspennesthome.com. If you opt out, we may still send you transactional messages related to your orders and account.
- Text Messages. If you have opted in to receive marketing text messages, you may opt out at any time by replying STOP to any message or by contacting us.
- Cookies. You can manage cookie preferences through your browser settings. You may also opt out of interest-based advertising through the tools described in Section 4 above.
- Do Not Track and Global Privacy Control. Our Site does not currently respond to Do Not Track browser signals. However, we honor Global Privacy Control (GPC) signals as opt-out requests for the sale of personal information and targeted advertising, as required by applicable law. You can learn more about GPC at globalprivacycontrol.org.
10. Your Colorado Privacy Rights
The Colorado Privacy Act (CPA), codified at C.R.S. § 6-1-1301 et seq., provides Colorado residents with certain rights regarding their personal data. While Aspen Nest may not currently meet the processing thresholds that trigger all CPA obligations, we are committed to transparency and to honoring the spirit of Colorado's privacy protections.
If you are a Colorado resident, you have the right to:
- Access your personal data and confirm whether we are processing it
- Correct inaccuracies in your personal data
- Delete your personal data
- Obtain a portable copy of your personal data in a readily usable format
- Opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects
To exercise any of these rights, please contact us at support@aspennesthome.com with the subject line "Colorado Privacy Request." We will respond to your request within 45 days. If we need additional time, we will notify you of the extension and the reason for it. If we decline your request, we will provide the reason and information about how to appeal.
Appeals. If we deny your privacy request, you may appeal by contacting us at support@aspennesthome.com with the subject line "Privacy Appeal." We will respond to your appeal within 45 days. If the appeal is denied, we will inform you of your right to contact the Colorado Attorney General at coag.gov.
Universal Opt-Out Mechanisms. We honor Global Privacy Control (GPC) signals as opt-out requests for targeted advertising and the sale of personal data, consistent with CPA requirements.
11. Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with certain rights regarding your personal information.
Categories of Personal Information Collected. In the preceding 12 months, we may have collected the following categories of personal information: identifiers (such as name, email, address, phone number, IP address), commercial information (such as products purchased and order history), internet or electronic network activity (such as browsing history on our Site, interactions with ads), geolocation data (approximate location based on IP address), and inferences drawn from any of the above.
How We Use and Share Personal Information. We use personal information for the business and commercial purposes described in Sections 2 and 3 of this Privacy Policy. We share personal information with service providers, advertising partners, and other parties as described in Section 3.
Sale and Sharing of Personal Information. We do not sell personal information for monetary consideration. However, our use of advertising cookies and pixels (such as Meta Pixel) may constitute a "sale" or "sharing" of personal information under California law. You may opt out of this activity by using the opt-out tools described in Sections 4 and 9 of this Privacy Policy.
Your Rights Under the CCPA. As a California resident, you have the right to:
- Request to know the categories and specific pieces of personal information we have collected about you
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the "sale" or "sharing" of your personal information
- Not be discriminated against for exercising your privacy rights
To exercise these rights, contact us at support@aspennesthome.com with the subject line "California Privacy Request." We will verify your identity by asking you to confirm information associated with your account or recent orders. We will respond within 45 days of receiving your request.
Authorized Agents. If you designate an authorized agent to make a request on your behalf, we may require the agent to provide proof of written authorization and may require you to verify your identity directly with us.
We do not knowingly sell or share the personal information of consumers under the age of 16.
12. Third-Party Links
The Site may contain links to third-party websites, services, or platforms that are not operated or controlled by Aspen Nest. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Aspen Nest LLC
4885 Marshall St #106, Wheat Ridge, CO 80033
support@aspennesthome.com
(303) 513-0150